Privacy Policy
Anadolu Creative Studio ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform and use our services related to graphic design, online logo design, 3D animation, advertising animation, custom illustration, and other creative design services.
Information We Collect
We may collect and process the following types of personal data:
- Contact Information: such as your name, address, phone number, and email address when you register, place an order, or make inquiries.
- Professional Information: including company name and job title related to your use of our services.
- Usage Data: information about how you use our online platform, including IP addresses, browser type, pages visited, and other technical data.
- Payment Information: details necessary for processing payments, though payment information is processed securely and in accordance with relevant financial regulations.
- Communications: records of your communications with us for support or service inquiries.
How We Use Your Information
Your personal data is processed for the following purposes:
- To provide, maintain, and improve our creative design and animation services.
- To manage your account and process orders or service requests.
- To communicate with you regarding your orders, account, or inquiries.
- To deliver marketing and promotional materials if you have opted to receive such communications.
- To comply with legal obligations and enforcement requests.
- To monitor and analyze usage of our online platform, enhancing user experience and security.
Legal Basis for Processing
We process your personal data under the following lawful bases:
- Performance of a contract, to fulfill our obligations toward you.
- Legitimate interests, including improving services and preventing fraud.
- Consent, when you have provided explicit permission for specific uses such as marketing communications.
- Compliance with legal obligations under applicable laws, including GDPR.
Sharing and Disclosure
We do not sell your personal data. Personal data may be shared only within our organization or with trusted third parties such as service providers who support our operations, including payment processors, IT service providers, and marketing partners. These third parties are bound by confidentiality agreements and are only permitted to use your data to the extent necessary to provide services to us.
We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of Anadolu Creative Studio, our users, or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, secure servers, and access controls.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under applicable law.
Your Rights
Under applicable data protection laws, including the GDPR, you have the right to:
- Access your personal data and receive a copy of it.
- Rectify inaccurate or incomplete information.
- Erase your personal data under certain conditions ("right to be forgotten").
- Restrict or object to the processing of your personal data.
- Withdraw consent where processing is based on consent.
- Data portability for data provided in a structured, commonly used, and machine-readable format.
- Lodge a complaint with a relevant supervisory authority if you believe your rights have been violated.
To exercise these rights or for any questions regarding your personal data, you may contact us by sending a written request to Anadolu Creative Studio, 45 Merkez Street, Floor 3, Istanbul, Marmara Region, 34394, Turkey.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, analyze performance, and deliver personalized content. You may control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.
International Data Transfers
Personal data collected through our online platform may be processed and stored in Turkey or other countries where we or our service providers operate. We ensure that such transfers comply with relevant data protection laws and that appropriate safeguards are in place to protect your data.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our online platform with an updated version date. We encourage you to review our Privacy Policy periodically.
Contact Information
For any questions or concerns regarding this Privacy Policy or our data practices, please write to us at:
Anadolu Creative Studio45 Merkez Street, Floor 3,
Istanbul, Marmara Region, 34394
Turkey
This Privacy Policy governs your use of our online platform and services provided by Anadolu Creative Studio. By using our services, you agree to the terms of this Privacy Policy.